FAQ
Shipping & Orders
You can modify your order before shipment. Please contact customer service via WhatsApp to make changes.
Our warehouses are located within the European Union. All quotations include tax and shipping fees.
After receiving your order, we will arrange shipment as soon as possible and share the tracking number with you. You can check the delivery progress on the official website of the logistics provider.
Please contact us without any hesitation. lt would be appreciated ifnotify us of any missing item or mistake within 3 business days of rethe order so that we would effectively make it right for you.
You may return the goods within 7 days after delivery. Thank you!
Specs & Functions
We recommend inflating its tires to 31.9-34.8 psi (220-240 kPa).
The actual range depends on a variety of factors such as battery status, tire pressure, load, temperature, wind speed, road conditions, and riding habits.
220lbs or below would be the best-case scenario for riding. A heavy loaded eboard will lessen your range and average speed. You could take it into consideration.
Hi, generally, the charge and discharge cycle of a lithium-ion battery will officially end when it can reach 500 times. In terms of the most common use of electric scooters, we may charge once every 3 days on average, about 120 to 125 times a year, based on this frequency, if you have good maintenance, the battery of the electric scooter The life span is really long!
Riding & Maintenance
KUKIRIN Scooter does use some waterproof materials to prevent daily splash, but we do not recommend riding on a rainy day for any safety risk. A greater priority to KUKIRIN is safe use of our boards. After all, it’s an electric scooter.
KUKIRIN provides a reliable warranty that is processed in the most hassle-free way possible,we built an after sales service center in Hungary in case there are any warranty problems.
Safety first, you should wear a helmet while start riding it and be ware of the local weather, then watch for the hazards on the road, never forget to lock up your scooter after a ride.
No, however we do not recommend charging the scooter for longer than a maximum 24 hours.
Yes. The more battery power is consumed, the lower the voltage, and the corresponding maximum speed will be slower.